Abstract
In the old days, companies developed products for their customers. The idea that the customer would have any role in the process beyond expressing a particular colour or flavour preference seemed unthinkable. Henry Ford supposedly said that if he had asked people what they wanted, they would have said, a faster horse. Today, more and more companies have concluded that Ford was too pessimistic and that customers actually have a lot of imagination.
| Originalsprache | Englisch |
|---|---|
| Seiten | 15-17 |
| Seitenumfang | 3 |
| Band | 29 |
| Nummer | 1 |
| Fachbuch | RSM Discovery-Management Knowledge |
| Publikationsstatus | Veröffentlicht - 1 Jan. 2017 |
| Extern publiziert | Ja |
ÖFOS 2012
- 502019 Marketing
- 502052 Betriebswirtschaftslehre
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