RIS Synergy - Creating a Common Language Across Institutions: Lessons Learned and Challenges

This paper analyses how a common language and a profound communication strategy enable the development of shared services in a digitisation project. In this paper, we discuss how RIS Synergy utilises international standards, such as persistent identifiers, to synergise CRIS systems across the Austrian research landscape. The project consortium consists of 17 diverse project partners with different requirements, processes, and vocabularies. Therefore, we share lessons learned and challenges, along with best practices for establishing a task force on public relations and communications for community-building and to raise awareness of the project and ensure its long-term nature.