The Role of Variety Engineering in the Co-creation of Value

Raoul Gorka, Christine Strauss, Claus Ebster

Veröffentlichungen: Beitrag in BuchBeitrag in Buch/SammelbandPeer Reviewed

Abstract

By integrating methods and models from systems science, the interdisciplinary field of service science has provided the basis for a possible radical shift in understanding the coordination mechanisms underlying global market dynamics. The Variety Engineering Model is found to support and extend the evolving framework of service-dominant logic by shedding light on the relational nature of interacting social agents, who co-create value by steering their behavior towards shared meanings through conversation. In our highly complex present-day world the main driver of balancing agents’ complexity asymmetries is self-organization. Without adequate management, this self-regulation seldom produces socially desirable outcomes. We conceive the proposed systemic methodology as an effective guideline for supporting managers to coordinate this process towards
common policies, which may foster sustainable structures.
OriginalspracheEnglisch
TitelData-Centric Business and Applications
ErscheinungsortCham
Herausgeber (Verlag)Springer
Seiten179-199
Seitenumfang21
ISBN (elektronisch)978-3-319-94117-2
ISBN (Print)978-3-319-94116-5
DOIs
PublikationsstatusVeröffentlicht - 2018

Publikationsreihe

ReiheLecture Notes on Data Engineering and Communications Technologies
Band20
ISSN2367-4512

ÖFOS 2012

  • 502050 Wirtschaftsinformatik
  • 508017 Organisationskommunikation
  • 502052 Betriebswirtschaftslehre
  • 502007 E-Commerce

Zitationsweisen