ICT-enabled boundaryless work

Our world of work is constantly changing. The transformation from an industrial society to a service society is closely linked to developments in the area of information and communication technology (ICT) and has far-reaching implications for individuals: Life gets faster, more flexible and more complex. The use of ICT allows us to complete tasks when and where we like – especially in knowledge and office work. Mechanisms of acceleration and flexibilisation lead to the blurring of boundaries (dissolving boundaries) between gainful employment and private areas of life, such as family and household.

This research project is an interdisciplinary cooperation between the Work and Organisational Psychology group and the Occupational Sociology group at the University of Vienna. It aims at investigating the influence of ICT-based flexible working on identity development, self-control, well-being and relaxation, as well as on the employee’s household organisation (including family responsibilities, such as childcare) in the dimensions of time, space, effort and cooperation. In addition, it explores the resources and skills that employees who work flexibly need or should acquire to experience their life as organised and controllable in general. The project takes into account employees working under different flexible working conditions and crowd workers, who experience the dissolution of boundaries in its extreme form, and compares these employees.