Building Status in an Online Community

Markus Georg Reitzig, Inna Smirnova, Olav Sorenson

Publications: Contribution to journalArticlePeer Reviewed

Abstract

We argue that the actions for which actors receive recognition vary as they move up the hierarchy. When actors first enter a community, the community rewards them for their easier-to-evaluate contributions to the community. Eventually, however, as these actors rise in status, further increases in stature come increasingly from engaging in actions that are more difficult to evaluate or even impossible to judge. These dynamics produce a positive feedback loop, in which those who have already been accorded some stature garner even greater status through quality-ambiguous actions. We present evidence from Stack Overflow, an online community, and from two online experiments consistent with these expected patterns.
Original languageEnglish
Pages (from-to)2519-2540
Number of pages22
JournalOrganization Science
Volume33
Issue number6
DOIs
Publication statusPublished - Nov 2022

Austrian Fields of Science 2012

  • 502052 Business administration

Keywords

  • action ambiguity
  • experiment
  • online communities
  • stack overflow
  • status attainment

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