Civilized cities or social credit? Overlap and tension between emergent governance infrastructures in China

Foreign imaginaries of surveillance and informatization in China are commonly connected to notions of omnipresence, advanced technology, and coherent governance. In reality, however, the Chinese government’s efforts at the building of a digital society are permeated by confusion over the meaning of central edicts, interdepartmental and regional fragmentation, and overlap between different digital governance systems. This article interrogates the connection between two emerging governance infrastructures embedded in the Chinese Party-state’s latest informatization drive, the “National Civilized Cities Award” (NCCA) and the “Social Credit System Project” (SCSP) through a mixed methods approach. It combines data from an analysis of a recent NCCA assessment system government work manual, project websites, and findings from thirty qualitative video interviews with residents from twenty different cities in China to demonstrate that overlap between these projects is clear in terms of 1) criteria and indices measuring project development; 2) promoted virtues and individual behaviors; and 3) data sharing between systems. Local governments charged with the design and implementation of these initiatives frequently conflate their targets and objectives, prompting occasional reprimand from higher-level authorities. Public confusion about the meaning and purpose of both the NCCA and SCSP has meanwhile accompanied haphazard system development, demonstrating that the path towards a “digital society” in China is fraught and far from uncontested.