Evaluating the efficiency of relief centers in disaster and epidemic conditions using multi-criteria decision-making methods and GIS: A case study

Disaster response refers to any action taken and performed by disaster team managers after and during a disaster. According to the prevalence of the coronavirus and the unpredictability of the behavior of this virus, the capacities of hospitals and medical centers have been overshadowed by this epidemic. Governments have set up temporary rehabilitation centers to control the epidemic, make better use of resources, and quarantine COVID-19 patients. The Tehran (Iran) Disaster Management Organization has designated centers to house the injured and displaced during natural disasters such as floods and earthquakes. In this study, the efficiency and sustainability of the evaluation criteria of selected disaster management centers were evaluated in three scenarios: disaster conditions (natural disasters), epidemic conditions, and disaster-epidemic situations. Firstly, the research criteria were classified by experts using the fuzzy Delphi method and weighted using the triangular fuzzy aggregation method. In addition, the criteria are evaluated as information layers in the Geographic Information System (GIS) and the relief locations determined by the disaster management are evaluated against the research criteria. By forming a decision matrix, the alternatives in all three scenarios were prioritized using the PROMETHEE Method and evaluated in terms of efficiency. As a results, the main ways criterion shown with an impact factor of 13% among the evaluation criteria of centers in disaster situations. Additionally, the security criterion with an impact factor of 22% among the evaluation criteria of centers in epidemic conditions achieved the most important criteria in the PROMETHEE ranking.