@inbook{f15d6bcbb374493880a09cb4e7dadfa6,
title = "Game Analytics—Business Impact, Methods and Tools",
abstract = "The gaming business has developed into a prosperous digital business segment with exceptional business prospects during recent years and has evolved into a considerable economic sector. Hence, this contribution outlines the relevance and potential of game analytics in the context of gaming business. We identify and discuss crucial aspects of analytical and predictive models for free to play (F2P) business models. Based on a literature review we analyze several business issues where game analytics may provide major benefit. Besides identifying motivations for small and medium sized game developers to use game analytic tools, we furthermore introduce six studies, which discuss churn prediction models in F2P games, as well as four studies on prediction of customers{\textquoteright} lifetime value. Emphasis is laid on methods, metrics and tools in game analytics, such as player churn prediction and customer lifetime value (CLV) prediction, and their functionalities.",
keywords = "Customer lifetime value, Free to play, Game analytics, Gaming industry",
author = "Rober Flunger and Andreas Mladenow and Christine Strauss",
note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.",
year = "2022",
doi = "10.1007/978-3-030-77916-0\_19",
language = "English",
series = "Studies in Systems, Decision and Control",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "601--617",
booktitle = "Studies in Systems, Decision and Control",
}