TY - GEN
T1 - Multi-criteria Decision Analysis for Change Negotiation in Process Collaborations
AU - Fdhila, Walid
AU - Indiono, Conrad
AU - Rinderle-Ma, Stefanie
AU - Vetschera, Rudolf
N1 - Publisher Copyright:
© 2017 IEEE.
PY - 2017
Y1 - 2017
N2 - In a process collaboration, changes rarely confine themselves to a single company, but can spread over the network of partners, resulting in a whole process of negotiation. This paper employs techniques from the domains of multiple criteria decision making (MCDM) and group decision to deal with change negotiation in process collaborations. In particular, it utilizes multi-criteria reasoning to model preferences of collaborators over different criteria. A particular issue in this context is scaling since in a collaboration of heterogeneous partners, identical outcomes might have different meanings for partners. A role-play experiment has been conducted with students from computer science and business administration in order to simulate change negotiation using realistic process collaboration scenarios. The experiment results have been analyzed and in turn, compared to the different normative solutions, representing various approaches to fairness and efficiency of group solutions.
AB - In a process collaboration, changes rarely confine themselves to a single company, but can spread over the network of partners, resulting in a whole process of negotiation. This paper employs techniques from the domains of multiple criteria decision making (MCDM) and group decision to deal with change negotiation in process collaborations. In particular, it utilizes multi-criteria reasoning to model preferences of collaborators over different criteria. A particular issue in this context is scaling since in a collaboration of heterogeneous partners, identical outcomes might have different meanings for partners. A role-play experiment has been conducted with students from computer science and business administration in order to simulate change negotiation using realistic process collaboration scenarios. The experiment results have been analyzed and in turn, compared to the different normative solutions, representing various approaches to fairness and efficiency of group solutions.
KW - bwl
KW - MR
KW - Process change management
KW - Negotiation
KW - Decision Management
KW - Process collaboration
UR - http://www.scopus.com/inward/record.url?scp=85046622532&partnerID=8YFLogxK
U2 - 10.1109/EDOC.2017.31
DO - 10.1109/EDOC.2017.31
M3 - Contribution to proceedings
T3 - Proceedings of the International Enterprise Distributed Object Computing Conference
SP - 175
EP - 183
BT - 2017 IEEE 21st International Enterprise Distributed Object Computing Conference (EDOC)
A2 - Halle, Sylvain
A2 - Villemaire, Roger
A2 - Lagerstrom, Robert
PB - IEEE
CY - Piscataway, NJ
T2 - 21st IEEE International Enterprise Distributed Object Computing Conference (EDOC)
Y2 - 10 October 2017 through 13 October 2017
ER -