Nurture the Business Relationship before Resting on the Laurels of Trust: Exchange, Relationship Quality, Franchisee Satisfaction and the Moderating Role of Trust

Matthias Glaser, A. Malyar, L. Karrenberg, M. Jirasek, Josef Windsperger

Publications: BookProceedingsPeer Reviewed

Original languageEnglish
Publication statusPublished - May 2021
EventAnnual Conference of the International Society of Franchising - online
Duration: 25 May 202126 May 2021

Publication series

SeriesProceedings Annual Conference of the International Society of Franchising

Austrian Fields of Science 2012

  • 502052 Business administration

Keywords

  • MIB

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