Abstract
In order to develop services utilizing robots, various AI element technologies and multiple robots and sensors must be integrated. However, at present, it takes a lot of cost to develop such integrated intelligent applications. Currently, we have been developing PRactical INTEligent aPplicationS (PRINTEPS), which is a user-centric platform to develop integrated intelligent applications only by combining five types of modules such as knowledge-based reasoning, speech dialogue, image sensing, motion management, and machine learning. In this paper, we report on a multi-robot teahouse at a university campus festival as a practical application of PRINTEPS. We also report the evaluation of the robot teahouse from the viewpoint of the service quality based on the questionnaires of the customers who experienced the robot teahouse.
Original language | English |
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Title of host publication | Proceedings - 2018 IEEE 42nd Annual Computer Software and Applications Conference, COMPSAC 2018 |
Editors | Claudio Demartini, Sorel Reisman, Ling Liu, Edmundo Tovar, Hiroki Takakura, Ji-Jiang Yang, Chung-Horng Lung, Sheikh Iqbal Ahamed, Kamrul Hasan, Thomas Conte, Motonori Nakamura, Zhiyong Zhang, Toyokazu Akiyama, William Claycomb, Stelvio Cimato |
Pages | 147-152 |
Number of pages | 6 |
ISBN (Electronic) | 9781538626665 |
DOIs | |
Publication status | Published - 2018 |
Event | 2018 IEEE 42nd Annual Computer Software and Applications Conference - Tokyo, Japan Duration: 23 Jul 2018 → 27 Jul 2018 |
Conference
Conference | 2018 IEEE 42nd Annual Computer Software and Applications Conference |
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Abbreviated title | COMPSAC 2018 |
Country/Territory | Japan |
City | Tokyo |
Period | 23/07/18 → 27/07/18 |
Austrian Fields of Science 2012
- 202022 Information technology
Keywords
- Multi robot teahouse
- PRINTEPS
- Service quality
- SERVQUAL