The differential effects of anger on trust: A cross-cultural comparison of the effects of gender and social distance.

Keshun Zhang, Thomas Götz, Fadong Chen, Anna Sverdlik

Publications: Contribution to journalArticlePeer Reviewed

Abstract

Accumulating empirical evidence suggests that anger elicited in one situation can influence trust behaviors in another situation. However, the conditions under which anger influences trust are still unclear. The present study addresses this research gap and examines the ways in which anger influences trust. We hypothesized that the social distance to the trustee, and the trusting person’s gender would moderate the effect of anger on trust. To test this hypothesis, a study using a 2 (Anger vs. Control) × 2 (Low vs. High social distance) × 2 (Men vs. Women) factorial design was conducted in Germany (N = 215) and in China (N = 310). Results reveal that in both countries men’s trust behavior was not influenced by the manipulations (i.e., anger and social distance). The pattern for women, however, differed by country. In Germany, women’s trust to a stranger (i.e., high social distance) was increased by anger; while in China, women’s trust to someone who they have communicated with (i.e., low social distance) was increased by anger. These results indicate that women’s trust levels seem to be more context-sensitive than men’s.

Original languageEnglish
Article number597436
Number of pages12
JournalFrontiers in Psychology
Volume11
DOIs
Publication statusPublished - 23 Dec 2020

Austrian Fields of Science 2012

  • 501002 Applied psychology
  • 501016 Educational psychology

Keywords

  • AFFORDANCES
  • APPRAISAL
  • ASSUMPTIONS
  • EMOTION
  • INDIVIDUALISM
  • JUDGMENT
  • RECIPROCITY
  • SEX-DIFFERENCES
  • SHAME
  • UNITED-STATES
  • anger
  • cross-cultural
  • gender
  • social distance
  • trust

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