The effects of culture in anonymous negotiations: Experiment in four countries

G. E. Kersten, S. T. Köszegi, R. Vetschera

Publications: Contribution to bookContribution to proceedingsPeer Reviewed

Abstract

Internet technologies are increasingly used in various forms of communication, including negotiations. The paper explores the cultural implications in anonymous inter- and intra-cultural electronic negotiations. The negotiations were conducted via Inspire, a Web-based negotiation support system, and involved 166 subjects from Austria, Ecuador, Finland, and Switzerland. Hypotheses are formulated concerning the influence of cultural differences on negotiators' ex ante expectations concerning the negotiations and their outcomes, the negotiation atmosphere and the negotiation process. The results confirm considerable cultural differences in both expectations and process, and only weak differences in negotiation atmosphere.

Original languageEnglish
Title of host publicationProceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002
EditorsRalph H. Sprague
PublisherIEEE Computer Society Press
Pages418-427
Number of pages10
Volume2002-January
ISBN (Electronic)0769514359
DOIs
Publication statusPublished - 1 Jan 2002
Event35th Annual Hawaii International Conference on System Sciences, HICSS 2002 - Big Island, United States
Duration: 7 Jan 200210 Jan 2002

Conference

Conference35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Country/TerritoryUnited States
CityBig Island
Period7/01/0210/01/02

Austrian Fields of Science 2012

  • 502052 Business administration

Keywords

  • Atmosphere
  • Business communication
  • Context
  • Cultural differences
  • Global communication
  • History
  • Information technology
  • Internet
  • Laboratories
  • Urban areas

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