User's Ethical Perceptions of Social Media Research: Conceptualisation and Measurement

  • Nina Michaelidou
  • , Milena Micevski
  • , John Cadogan

Publications: Contribution to journalArticlePeer Reviewed

Abstract

The study examines users’ ethical perceptions of social media research focusing on the conceptualisation and development of a measure. We follow an established procedure using a mixed-method research approach to develop and validate a measure involving two studies. Five ethical dimensions are identified in study one, anonymity and ownership, exploitation, permission, vulnerable groups, and control. The dimensionality of the measure is validated in study two, while construct validity is tested. Overall, the findings of both studies indicate that the developed measure possesses good psychometric properties; thus, fully capturing ethical dimensions of social media research and offering significant theoretical and practical contributions. This line of research has implications for varied stakeholders, including social media analysts and organisations engaging in social media research practices.
Original languageEnglish
Pages (from-to)684-694
Number of pages11
JournalJournal of Business Research
Volume124
Early online date15 Apr 2020
DOIs
Publication statusPublished - Jan 2021

Austrian Fields of Science 2012

  • 502052 Business administration
  • 502020 Market research

Keywords

  • HBE
  • MIB
  • Social media
  • Measure development
  • Unobtrusive research
  • Social media research
  • Ethics

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